The moment you place an order, you shall receive order confirmation from us. A copy of same comes to us after authentication of the card is made by the respective banks. Mostly this is instant but in some cases it can take upto 6-24 hours. 

All deliveries are made as per the instructions given by you. Instructions for all the products are mentioned on the respective pages. Once we deliver the gift we send the scanned confirmation slip with the signature and message of the recipient. 

In case the recipient is not home we deliver the same at neighbour’s place. Incase the neigbour does not accept we inform you about the same. In such cases eatables are donated to the needy person. 

We consider the cycle completed once you get the scanned slip. If you have any issues related to your order contact us by creating a support ticket or email us at info@ahmedabadcity.com